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Shipping Policy

Effective date: 3/9/2025

This Shipping policy outlines our shipping practices and procedures for delivering products to our customers 

1. Shipping Methods

We can only sell our products within Colorado. We provide standard shipping for all orders made via our website. The shipping method for your order will depend on your location and the choice made at checkout, ensuring your order is delivered by a reputable carrier.  For orders in the Denver metro area, we will deliver within 48 hours of your purchase. 

2. Shipping Rates

We offer a flat shipping rate of $6 for all orders, regardless of order weight or location. You'll have a chance to review this charge before checking out. 

3. Order Processing Time 

We strive to process and ship all orders within 2-3 business days of receiving your order. Orders received on weekends. or holidays will be processed on the next business day. 

4. Delivery Time

Standard shipping typically takes between 7-10 business days

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status  of your delivery on the carrier's website. 

6. Shipping Restrictions

We currently only ship to addresses within Colorado. 

7. Lost or Damaged Shipments

In the rare event that your order is lost or damaged in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as soon as possible.

8. Changes to the Shipping Policy

We reserve the right to modify this Shipping Policy at any time, so review it frequently. Changes and clarifications take effect immediately upon their posting on the website. 

10. Contact Us

If you have any questions about this Shipping Policy or our shipping practices, please contact us at elevatedpours@ gmail.com.

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