Return & Refund Policy
Effective Date: 3/9/2025
1. Returns
We accept returns on unused and unopened products within 14 days of the delivery date. To initiate a return, contact us at elevatedpours@gmail.com with your order number and reason for return. Once your returned is approved, you will be provided instructions on how to return the product to us.
2. Refunds
Upon receipt of your returned item, we will inspect it and notify you that we have received your returned item. We will initiate a refund to your original method of payment within 7 business days of receiving the returned item. Please note that shipping charges are non-refundable and you will be responsible for the cost of return shipping.
3. Exchanges
If you receive a defective or damaged product, please contact us immediately at elevatedpours@gmail.com, so that we can assist you in resolving the issue.
4. Contact Us
If you have any questions about our Return and Refund Policy, please contact us at elevatedpours@gmail.com.